Shipping
Shipping Policy
Welcome to It's a Pickleball! We are committed to providing you with the best service possible, including a smooth and reliable shipping process. Below you will find our detailed shipping policy.
Shipping Time
- Standard Shipping: All orders will be processed and shipped within 5-10 business days. Please note that business days do not include weekends or holidays.
- Tracking: Once your order has been shipped, you will receive an email with your tracking information. This allows you to monitor your package's progress and expected delivery date.
Shipping Rates
- We offer competitive shipping rates, which will be calculated and displayed at checkout based on the value of your order. Orders over €50.00 come with free shipping.
Delivery Issues
- Delayed or Lost Packages: If you experience any delays or issues with your shipment, please contact us immediately so we can assist you. We work closely with our shipping partners to ensure timely deliveries, but occasional delays may occur due to unforeseen circumstances.
- Incorrect Address: Please ensure that all shipping information is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.